Terms & Conditions

1. Cookie Policy

Last updated: Friday, September 1st, 2023

This Cookie Notice explains how Taskew and its group companies (“Taskew“, “we“, “us” and “ours“) use cookies and similar tracking technologies, including SDKs (together, “cookies“) on or through our website at https://taskew.com (“Platform“), or when you visit a Taskew member’s profile (“User Profile“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device. Website owners can use cookies for a variety of reasons that can include enabling the website to work (or work more efficiently), providing personalized content and advertising, and creating analytics. Cookies set by the website owner (in this case, Taskew) are called “first party cookies”. Only Taskew can access the first party cookies it sets.

Cookies set by parties other than Taskew are called “third party cookies”. Third party cookies enable third party features or functionality (e.g. like advertising, interactive content and social sharing) to be provided on or through the website. The parties that set these third party cookies on websites can recognise your device both when it visits the website in question and also when it visits other websites that have partnered with them.


Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons that are strictly necessary to provide Taskew services, and we refer to these as “essential” cookies. Other cookies also enable us to carry out analytics, to personalize and enhance your experience and/or to show you more relevant content and advertising.

In addition to the cookies used by Taskew for these Taskew purposes, Taskew Users can adjust their settings to set first and third party cookies on their browser for their own independent purposes of a similar nature.

The specific types of first and third party cookies that we serve through our Platform, and the purposes they perform are described in our cookie consent tool, which you can access with your cookie preferences. This tool also describes the third party cookies that Taskew members may decide to use on their devices and the purposes that they perform.


What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels'' or “clear gifs'') on our website. These tiny graphics files contain a unique identifier that enables us to recognize when someone has visited our Platform or opened an email we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Platform to another, to deliver or communicate with cookies, to understand whether you have come to our Platform from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function correctly, and so declining cookies will often impair their functioning.


How can you control cookies?

In some countries (including where EU or UK law applies), you can decide whether to accept or reject cookies. In any event, you can separately control whether to accept or reject cookies set by Taskew.

In relation to websites, you can also set or amend your web browser controls to accept or refuse cookies.

If you choose to reject cookies, you may still use our website or app though your access to some functionality and areas may be restricted.


How often will we update this Cookie Notice?

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore, re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Notice indicates when it was last updated.


Where can you get further information?

If you have any questions about our use of cookies or other technologies, please email us at support@taskew.com


2. Privacy Policy

Last updated: Friday, September 1st, 2023.

Quick links

  • This Privacy Notice includes the following sections:

      • What does Taskew do?
      • How does this Privacy Notice apply to me?
      • What personal information do we collect?
      • Why do we collect your personal information?
      • Legal basis for processing personal information
      • Who may we disclose your personal information to?
      • Disclosure of personal information to other countries
      • How do we use cookies and similar tracking technology?
      • How long do we retain your personal information?
      • How do we secure your personal information?
      • What are your rights in relation to personal information?
      • Complaints
      • Changes to This Privacy Notice
      • Contact us
      • Supplemental information for California residents
      • Taskew group companies
      • Taskew service providers


What does Taskew do?


Taskew is a website platform that individuals and businesses can use to request services, support, start new projects, connect to our social media, etc... Our Websites (located at https://taskew.com & app.taskew.com) and other digital properties (such as our mobile app) (together our “Platform”) provides information about us and allows individuals and businesses to request services as Taskew Users.


How does this Privacy Notice apply to me?


This Privacy Notice only applies to the personal information we collect as a controller from:

  • visitors to our Websites (“Website Visitors”);
  • individuals, representatives of individuals, or companies that sign up to use our Taskew Services via a paid plan (“Paid Plan Users”) or free plan (“Free Plan Users”), together our “Taskew Users”;
  • individuals that sign up to subscribe to and/or follow our websites and social media (“Subscribers”); and
  • individuals who respond to our surveys, and marketing materials, or participate in trade promotions or competitions that we may run from time to time.

This Privacy Notice applies to the processing of personal information by Taskew as a controller. When we talk about Taskew acting as a “controller”, we mean that Taskew determines the purpose and the means of the processing (i.e. we make decisions about how we will handle your personal information). Because of the nature of our services, we can also act as a “processor” on behalf of Taskew Users. This means that, when we are instructed by a Taskew User, we can facilitate the processing of Profile Visitors’ and Subscribers’ personal information on behalf of that Taskew User (“Processor Services”). This Privacy Notice does not address Processor Services. If you are a Profile Visitor or Subscriber and want to know how Taskew handles your personal information, please get in touch.

If you provide us with information about another person (if, for example, you are a representative of an individual), you must provide them with a copy of this Privacy Notice and let that other person know that we use their personal information in the ways set out in this Privacy Notice.


What personal information do we collect?


The personal information that we may collect about you broadly falls into the following categories:

  • Information you provide voluntarily
  • When you sign up to become a Taskew User, a Subscriber, use or interact with our Taskew Services or staff, visit our Platform, visit a User Profile, sign up to our Developer Portal, respond to a survey or participate in a trade promotion we may ask you to provide personal information voluntarily. For example, if you are a Free Plan User we will ask you to provide your email address, name, username, hashed password, industry to which your account relates, and marketing preferences. If you are a Paid Plan User we will also ask for your full name, billing email address, billing address, and payment method in order to facilitate billing. If you are a Subscriber, we will ask you to provide your email address or SMS number. To opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails or SMS we may send you or completing our Data Request Form. You may also provide us with your personal data when you submit queries or make a report to us (such as an Intellectual Property Report or Counter-Notice). For example, we may ask you to provide your name and email address so that we can respond to your queries. If you are making an Intellectual Property Report or Counter-Notice, we ask you to provide your name, address, email address, phone number, and details regarding the intellectual property rights concerned. If you are a Profile Visitor, we might request that you provide your email address, mobile number, date of birth or age, or other personal information in order to access elements of a User Profile (such as locked content). We may use the results of such access (i.e. successful or unsuccessful access attempts) to produce aggregated statistics for our own internal purposes and to improve the Taskew Services. You may also provide personal information voluntarily if you respond to our surveys, and marketing materials, or through your participation in trade promotions and competitions we may run from time to time.
  • Information that we collect automatically
  • When you visit our Platform, use our Taskew Services, interact with our pages, respond to a survey, or participate in a trade promotion we collect certain information automatically from your device. In some countries, including countries in the European Economic Area and the UK, this information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), time zone, usage data, diagnostic data, and other technical information. We may also collect information about how your device has interacted with our Platform, Taskew Service, or Pages, including the pages accessed and links clicked. Collecting this information enables us to better understand you, where you come from, and what content is of interest to you. We use this information for our internal analytics purposes, to improve the quality and relevance of our Platform and Taskew Services, to provide hints and tips to our Taskew Users, and to make recommendations of Taskew Profiles you might be interested in viewing. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “How do we use cookies and similar tracking technology” below. 



  • Information that we obtain from third-party sources
  • From time to time, we may receive personal information about you from third-party sources (including from service providers that help us run marketing campaigns or competitions and our partners who help us provide our Taskew Services). In all cases, we will only receive such data where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
  • Children’s data
  • Our services are not intended for use by children under the age of 18 (the “Age Limit”). If you are under the Age Limit, please do not use Taskew Services and do not provide us with your personal information. If you are a parent or guardian and you are aware that an individual (of whom you are a parent or guardian) under the Age Limit has provided us with personal information, please contact us. We will, upon notice or discovery, take all reasonable efforts to erase or destroy any personal information that may have been collected or stored by us about that individual.


Why do we collect your personal information?


  • In general, we will use the information we collect for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. 
  • These include:
    • To provide and deliver the Taskew Services and to assess, maintain and improve the performance and functionality of the Taskew Services.
    • To ensure the Taskew Services are relevant to you and your device, to notify you about changes to the Taskew Services, and to deliver targeted and/or localized content based on your user data, location, and preferences.
    • For consumer research and to allow you to participate in surveys or interactive features of the Taskew Services when you choose to do so.
    • To provide customer support and to process and respond to a request, complaint, or Intellectual Property Report or Counter-Notice that you may have made.
    • To monitor the usage of the Taskew Services and to detect, prevent and address technical issues.
    • To process payments for Paid Plan Users.
    • To conduct business planning, reporting, and forecasting.
    • To deliver promotional materials, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted out of receiving such information.
    • For the administration of our business including fulfilling and exercising our obligations and rights, exercising or defending legal claims, complying with our legal obligations and law enforcement requests, and managing the relationship with you.
    • To verify your identity and to detect fraud and potential fraud, including fraudulent payments and fraudulent use of Taskew Services.
    • To include Taskew User content as part of our advertising and marketing campaigns to promote Taskew.
    • To inform our algorithms so we can deliver the most relevant recommendations to you, including User Profiles that you may be interested in.


Legal basis for processing personal information


Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific circumstances in which we collect it.

However, we will normally collect personal information from you only where we have your consent, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). As indicated above, we require certain personal information to enter into a contract with you as a Taskew User. Without your personal information, we will be unable to provide you with Taskew Services available to Taskew Users.

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to develop and improve the Taskew Services, to provide additional functionality, to ensure appropriate security, or to implement sensitive content warnings and content moderation. We may have other legitimate interests, and if appropriate, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” heading below.


Who may we disclose your personal information to?


We may disclose your personal information to the following categories of recipients:

  • to our group companies, third-party services providers (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Platform or Taskew Services), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. A list of our current group companies is available here and a list of our current service providers and partners is available here. We also facilitate third-party payment providers and this is set out in more detail below;
  • to the extent we introduce social media log-ins in the future, we may provide personal data to the relevant social media provider to facilitate such log-ins;
  • to any competent law enforcement body, regulatory, government agency, court, or other third parties where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger, or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice; and
  • to any other person with your consent to the disclosure.

In order to facilitate paid products and/or services within the Taskew Service, we use third-party payment processors. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policies and their own terms and conditions. These payment processors adhere to the standards set by payment card industry data security standards (“PCI-DSS”) as managed by the Payment Card Industry Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

Disclosure of personal information to other countries


Your personal information may be transferred to, and processed in, countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective).

Specifically, Taskew maintains your personal information in the United States and other countries in which we do business. Taskew may also subcontract certain activities and share your personal information with third parties located outside of the United States.

The countries in which these organizations are located will vary, but, in the course of our business operations, we generally disclose personal information to organizations located in the United States. Such transfers are made in order to provide Taskew Services and carry out the activities specified in this Privacy Notice.

However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Notice and applicable data protection laws. These include entering into data transfer agreements between our group companies and these can be provided on request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request. No transfer of your personal information will take place to an organization or another country unless we believe there to be adequate controls in place including the security of your data and other personal information. For more details please see the “How do we secure your personal information” section below.


How do we use cookies and similar tracking technology?


We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice.


How long do we retain your personal information?


We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice and in each case in accordance with applicable legal and regulatory requirements in respect of permitted or required retention periods and limitation periods relevant to legal action.


How do we secure your personal information?


We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

In addition, we limit access to your personal information to employees, agents, contractors, and other third parties who have a business need for access. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, we have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


What are your rights in relation to personal information?


You have the following data protection rights:

  • If you wish to access, correct, or update your personal information, you can do so at any time by completing our Data Request Form.

Depending on the country in which you live and the laws that apply to you, you may also have additional data protection rights. If you are resident in the UK or the European Economic Area, these rights include:

  • To request the deletion of your personal information. You can do so at any time by completing our Data Request Form.
  • To object to the processing of your personal information, ask us to restrict the processing of your personal information or request the portability of your personal information. Again, you can exercise these rights by completing our Data Request Form.
  • To opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you or completing our Data Request Form.
  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland, and certain non-European countries (including the US and Canada) are available here and in the UK here.)

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.




We take your privacy concerns seriously. If you have a complaint regarding our handling of your personal information or concerning our privacy practices, you may file a complaint with us using the contact details provided under the “Contact Us” heading below. We will confirm receipt of your complaint and, if we believe it necessary, we will open an investigation.

We may need to contact you to request further details of your complaint. If an investigation has been opened following a complaint made by you, then we will contact you with the result as soon as possible. In the unlikely circumstances, we are unable to resolve your complaint to your satisfaction, you may contact the local privacy and data protection authorities in your jurisdiction.


Changes to This Privacy Notice


We may update our Privacy Notice from time to time in response to changing legal, technical, or business developments. When we update our Privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.


Contact Us


If you have any questions about this Privacy Notice, our privacy practices or if you would like to make a request about any personal information we may hold about you, including correction of personal information, please contact us:

Supplemental Information for California Residents


The following section provides supplemental information to California residents, whose personal information we have collected. This section applies to the personal information we collected from California residents during the 12 months prior to the effective date of this Privacy Notice, depending on interactions with us.

1. Collection and Use of Personal Information


(a) Categories of Personal Information We Have Collected:

  • Identifiers such as name, alias, postal address, online identifier (e.g. cookies), and other similar identifiers;
  • Personal records such as payment information;
  • Characteristics such as age, gender, and other demographic data;
  • Customer Accounts / Commercial information such as the User Profile, records of products or services purchased, obtained, or considered;
  • Online usage information such as the Internet and other network activity information, such as, but not limited to, browsing history, search history, and information on interactions with the Taskew Services;
  • Geolocation data such as country and zip code;
  • Sensory information such as recordings of customer service calls; and
  • Inferences derived from personal information such as purchase preferences, interests, and characteristics.

There may be additional information that we collect that meets the definition of personal information under California law but is not reflected in a category, in which case we will treat it as personal information as required under California law, but will not include it when we are required to describe our practices by category of personal information.

(b) Categories of Sources of Personal Information that We Collect:

  • Directly from you. For example, when you create an account, make a purchase, browse our Platform, or use the Taskew Services.
  • Directly and indirectly from activity on the Platform and/or using the Taskew Services.
  • Social networks (to the extent we introduce social media log-ins in the future).
  • Service Providers who provide services on our behalf such as those used to fulfill orders, process your payments and requests, verify your information, monitor activity on the Platform and/or using the Taskew Services, provide analysis and analytics, maintain databases, administer and monitor emails and marketing, administer and send mobile messages, serve ads on this and other services, and provide consulting services.

2. Categories of Personal Information Disclosed


We may disclose the following categories of personal information to service providers for a business purpose, or, at your direction, with third parties such as sponsors of promotions, sweepstakes, or contests. We have disclosed the following:

Category of Personal Information Disclosed for a Business Purpose

  • Identifiers;
  • Personal records;
  • Characteristics;
  • Customer Accounts / Commercial information;
  • Online usage information;
  • Geolocation data;
  • Sensory information; and
  • Inferences derived from personal information.

Categories of Recipients

  • Service Providers
  • Group companies
  • Governmental authorities and agencies

We do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law.

For the avoidance of doubt, we also do not sell the personal information of individuals under 16 years of age.

3. California Privacy Rights


(a) Right to Know

You have the right to request that we disclose to you the following information about the personal information we collect from you: 

  • categories of personal information collected;
  • categories of sources of personal information collected;
  • the business or commercial purpose for collecting or selling personal information;
  • the categories of third parties with whom we share personal information; and
  • the specific pieces of personal information we have collected about you over the past 12 months.

(b) Right to Request Deletion of Personal Information

You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions permitted by law.

(c) Right to Opt-Out of Sale of Personal Information

As mentioned above, we do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law. Nonetheless, if you are a California resident who has purchased products or services from us, you may submit a request to record your preference to opt out by emailing us at support@taskew.com.

(d) Right to Non-Discrimination

You have the right to not be treated in a discriminatory manner for exercising your privacy rights. We do not use the fact that you have exercised or requested to exercise any privacy rights for any purpose other than facilitating a response to your request.

4. Exercising Your California Privacy Rights


To exercise your rights, you can contact us:

  • By email using: support@taskew.com
  • By visiting this page on our Platform: https://taskew.com/privacy-policy
  • If you want to request any information about how we process, store or use your data or anything relating to personal information and privacy laws, please use send us an email to our support@taskew.com

Once we receive your request, we are required to verify that you are the person that is the subject of the request. This verification process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you will be asked to provide your name, email address, and request details. A confirmation email will be sent to the email address you provide to begin the process to verify your identity. If we cannot verify your identity, we will not be able to respond to your request.

You may designate an authorized agent to exercise any of the above privacy rights on your behalf, subject to the agent request requirements under California law.

Please note, for your safety and security, we will require authorized agents to provide proof of consent and designation of the authorized agent for the purpose of making the request and will require authorized agents to provide information necessary to verify the identity of the individual who is the subject of the request. We may also require that an individual verify his/her own identity directly with us before we respond to an authorized agent’s request.

We reserve the right to deny requests in certain circumstances, such as where we have a reasonable belief that the request is fraudulent.

5. Do Not Track


California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry standard for recognizing or honoring DNT signals, we do not respond to them at this time.

6. California’s Shine the Light law


We do not share personal information with third parties for their direct marketing purposes absent your consent as defined by California Civil Code Section 1798.83 (“Shine the Light law”). To opt out of future sharing with third parties for their direct marketing purposes, contact us at info@taskew.com. Any such request must include “California Privacy Rights Request'' in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.


7. Changes


We reserve the right to change this Supplemental Information for California Residents from time to time. Changes shall become effective on the date they are posted.


Taskew Group Companies


Taskew Solutions, LLC - US Based

Taskew Service Providers and Partners

  • Amazon Web Services
  • SendGrid
  • Paypal
  • Stripe
  • WatuSoft Solutions
  • 3cx
  • Microsoft
  • Google
  • Social Champ
  • Apple
  • Mautic
  • Mailchimp
  • Hubspot
  • Wave Apps
  • Canva
  • GitHub
  • ViralChain

3. Terms & Conditions

Last updated: Friday, September 1st, 2023

Taskew websites located at https://taskew.com & app.taskew.com is a copyrighted work belonging to Taskew Solutions. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.

All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Use described the legally binding terms and conditions that oversee your use of the Site. BY LOGGING INTO THE SITE, YOU ARE BEING COMPLIANT THAT THESE TERMS and you represent that you have the authority and capacity to enter into these Terms. YOU SHOULD BE AT LEAST 18 YEARS OF AGE TO ACCESS THE SITE. IF YOU DISAGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT LOG INTO AND/OR USE THE SITE.


These terms require the use of arbitration Section 10.2 on an individual basis to resolve disputes and also limit the remedies available to you in the event of a dispute. These Terms of Use were created with the help of the Terms Of Use Generator.

Access to the Site

Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, noncommercial use.

Certain Restrictions. The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms.  All copyright and other proprietary notices on the Site must be retained on all copies thereof.

The company reserves the right to change, suspend, or cease the Site with or without notice to you.  You approved that Company will not be held liable to you or any third-party for any change, interruption, or termination of the Site or any part.

No Support or Maintenance. You agree that Company will have no obligation to provide you with any support in connection with the Site.

Excluding any User Content that you may provide, you are aware that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by Company or Company's suppliers. Note that these Terms and access to the Site do not give you any rights, title or interest in or to any intellectual property rights, except for the limited access rights expressed in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms.

Third-Party Links & Ads; Other Users

Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third-parties.  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads.  Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices.

Other Users. Each Site user is solely responsible for any and all of its own User Content.  Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others.  You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any Site user, we are under no obligation to become involved.

You hereby release and forever discharge the Company and our officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor."

Cookies and Web Beacons. Like any other website, Cloud with Nana uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.

Google DoubleClick DART Cookie. Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners. Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.


The site is provided on an "as-is" and "as available" basis, and the company and our suppliers expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement.  We and our suppliers make not guarantee that the site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.  If applicable law requires any warranties with respect to the site, all such warranties are limited in duration to ninety (90) days from the date of first use.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.  Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation on Liability

To the maximum extent permitted by law, in no event shall Company or our suppliers be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or incapability to use the site even if the company has been advised of the possibility of such damages.  Access to and use of the site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.

To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to this agreement, will at all times be limited to a maximum of fifty U.S. dollars (u.s. $50). The existence of more than one claim will not enlarge this limit.  You agree that our suppliers will have no liability of any kind arising from or relating to this agreement.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Term and Termination. Subject to this Section, these Terms will remain in full force and effect while you use the Site.  We may suspend or terminate your rights to use the Site at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms.  Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately.  You understand that any termination of your Account may involve the deletion of the User Content associated with your Account from our live databases.  Company will not have any liability whatsoever to you for any termination of your rights under these Terms.  Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2 through 2.5, Section 3, and Sections 4 through 10.

Copyright Policy.

The company respects the intellectual property of others and asks that users of our Site do the same.  In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Site who are repeated infringers of intellectual property rights, including copyrights.  If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our Designated Copyright Agent:

  • your physical or electronic signature;
  • identification of the copyrighted work(s) that you claim to have been infringed;
  • identification of the material on our services that you claim is infringing and that you request us to remove;
  • sufficient information to permit us to locate such material;
  • your address, telephone number, and e-mail address;
  • a statement that you have a good faith belief that the use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
  • a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney's fees incurred by us in connection with the written notification and allegation of copyright infringement.


These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site.  You are responsible for providing us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Any changes to these Terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site.  These changes will be effective immediately for new users of our Site.  Continued use of our Site following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. Dispute Resolution. Please read this Arbitration Agreement carefully. It is part of your contract with the Company and affects your rights.  It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

Applicability of Arbitration Agreement. All claims and disputes in connection with the Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement.  Unless otherwise agreed to, all arbitration proceedings shall be held in English.  This Arbitration Agreement applies to you and the Company and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.

Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute describing the nature and basis of the claim or dispute and the requested relief.  A Notice to the Company should be sent to 7820 Wormans Mill Rd. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally.  If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding.  The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award to which either party is entitled.

Arbitration Rules. The arbitration shall be initiated through the American Arbitration Association, an established alternative dispute resolution provider that offers arbitration as set forth in this section.  If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider.  The rules of the ADR Provider shall govern all aspects of the arbitration except to the extent such rules are in conflict with the Terms.  The AAA Consumer Arbitration Rules governing the arbitration are available online at adr.org or by calling the AAA at 1-800-778-7879.  The arbitration shall be conducted by a single, neutral arbitrator.  Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief.  For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules.  Any hearing will be held in a location within 100 miles of your residence unless you reside outside of the United States, and unless the parties agree otherwise.  If you reside outside of the U.S., the arbitrator shall give the parties reasonable notice of the date, time, and place of any oral hearings. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.  If the arbitrator grants you an award that is greater than the last settlement offer that the Company made to you prior to the initiation of arbitration, the Company will pay you the greater of the award or $2,500.00.  Each party shall bear its own costs and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.

Additional Rules for Non-Appearance Based Arbitration. If non-appearance-based arbitration is elected, the arbitration shall be conducted by telephone, online, and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration.  The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.

Time Limits. If you or the Company pursues arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations and within any deadline imposed under the AAA Rules for the pertinent claim.

Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities of you and the Company, and the dispute will not be consolidated with any other matters or joined with any other cases or parties.  The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.  The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms.  The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based.  The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding upon you and the Company.

Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement.  Arbitration procedures are typically more limited, more efficient, and less expensive than rules applicable in a court and are subject to very limited review by a court.  In the event, any litigation should arise between you and the Company in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE COMPANY WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

Waiver of Class or Consolidated Actions. All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis and not on a class basis, and claims of more than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other customer or user.

Confidentiality. All aspects of the arbitration proceeding shall be strictly confidential.  The parties agree to maintain confidentiality unless otherwise required by law.  This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.

Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted.  Such waiver shall not waive or affect any other portion of this Arbitration Agreement.

Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with the Company.

Small Claims Court. Nonetheless the foregoing, either you or the Company may bring an individual action in small claims court.

Emergency Equitable Relief. Anyhow the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration.  A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.

Claims Not Subject to Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party's patent, copyright, trademark, or trade secrets shall not be subject to this Arbitration Agreement.

In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within us County, California, for such purposes.

The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, re-export, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.

The company is located at the address in Section 10.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

Electronic Communications. The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from the Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal obligation that such communications would satisfy if it were in a hard copy writing.

Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  Your relationship with the Company is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Company may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.

Your Privacy. Please read our Privacy Policy.

Copyright/Trademark Information. Copyright ©. All rights reserved.  All trademarks, logos, and service marks displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Contact Information

Email: support@taskew.com

4. Service Level Agreement

Last updated: Friday, September 1st, 2023

The Support Center will use the following guidelines to prioritize requests and strive to begin working on the problem within the target timeframe.

Actual response times may be shorter or longer depending on the volume of requests at any one time.




  1. Critical  

The Critical status must be changed by the Support Center in consultation with both Operations & Engagement Partners.  

Must consist of one of the following:  

  • 1. Critical applications not working for a large segment of clients (Clients reporting same issue)  

  • 2. Unplanned downtime impacting mission-critical work  

  • 3. Security breach affecting multiple servers  



  • Support Center will contact DevOps technicians for immediate response  

Immediate Response   

Update every 4-6 hours until resolved  



  1. High  

Major Change request  

Must consist of one of the following:  

  • 1. Major template changes   

  • 2. Project updates leading more than 2 hours of support hours  

Three (3) days  

  1. Medium  

Minor tweaks and simple change requests  


Must consist of one of the following:  

  • 1. Minor tweaks to applications  

  • 2. Simple change request including color, text, media)  

Five (5) days  

  1. Low  

General Inquiries  


Must consist of one of the following:  

  • 1. Demo request  

  • 2. Workflow review request  

  • 3. 1:1 meeting with a Partner  

  • 4. Wellness calls 

Seven (7) days  


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