How can we help you?

We support all major cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Our team has extensive experience with each platform and can help you choose the best solution for your specific needs.

Our managed hosting services include 24/7 monitoring, regular security updates, performance optimization, backup management, disaster recovery planning, automatic scaling, SSL certificate management, and technical support. We tailor our services to your specific needs and provide transparent reporting on all activities.

Absolutely! We have extensive experience in cloud migration and can help you seamlessly transition from your current provider. We'll create a detailed migration plan, minimize downtime, and ensure all your data and applications are properly transferred and tested.

We provide a 99.9% uptime SLA for all managed hosting services. Our infrastructure is built on redundant systems with automatic failover capabilities. In the rare event of downtime, we provide service credits as outlined in our service level agreement.

SOC2 certification timeline varies depending on your current security posture and the type of report (Type I or Type II). Typically, Type I certification can take 3-6 months, while Type II requires a minimum 6-month observation period. We'll conduct an initial assessment to provide you with a more accurate timeline.

SOC2 Type I evaluates your security controls at a specific point in time, while Type II examines the effectiveness of those controls over a minimum 6-month period. Type II is generally preferred by enterprise clients as it demonstrates sustained compliance over time.

Yes! We specialize in SOC2 compliance and remediation. Our team will identify gaps in your current security controls, develop a remediation plan, implement necessary changes, and guide you through the entire audit process from start to finish.

Yes! We specialize in custom web development using modern technologies and frameworks. Whether you need a simple website, complex web application, or e-commerce platform, our team can design and develop a solution tailored to your business requirements.

We work with modern web technologies including React, Vue.js, Node.js, Next.js, TypeScript, Tailwind CSS, and various backend frameworks. We choose the best technology stack based on your project requirements, scalability needs, and long-term maintenance considerations.

Project timelines vary based on complexity. A simple website can take 2-4 weeks, while complex web applications may require 2-6 months. We'll provide a detailed timeline and milestone schedule during the initial consultation based on your specific requirements.

We develop a wide range of software solutions including custom business applications, mobile apps, API integrations, automation tools, CRM systems, and enterprise software. Our team has experience across multiple industries and can build solutions for your specific business needs.

Yes, we offer comprehensive maintenance and support packages for all software we develop. This includes bug fixes, security updates, feature enhancements, performance optimization, and technical support. We can also maintain and improve existing software built by other teams.

We follow Agile methodology with regular sprints and continuous feedback. Our process includes discovery and planning, UI/UX design, development, testing, deployment, and ongoing support. You'll receive regular updates and demos throughout the project lifecycle.

Our pricing is flexible and depends on your specific needs. We offer affordable hourly-based pricing for web and software development, and subscription-based pricing for managed hosting and ongoing services. Payment must be made before service is delivered. If full payment is made upfront, you'll receive a 10% discount on your invoice. Contact us for a free consultation and custom quote based on your requirements.

We offer flexible payment options based on the amount: For amounts under $1,000, we accept online payments (credit cards, debit cards) and direct deposits via Zelle. For amounts over $1,000, we require payment by check or direct deposit (ACH/wire transfer). For ongoing services, we can set up automatic monthly billing.

We do not offer refunds. Instead, if you're not satisfied with our services or deliverables, we are committed to working directly with you to rectify the issue and ensure your satisfaction. Our goal is to address any concerns and make things right rather than simply processing refunds.

Maryland clients will have a 3% Tech Tax added to their bill as required by new Maryland law. This tax is automatically calculated and applied to all invoices for clients based in Maryland.

Support hours are based on your subscription and plan. Regular support hours are 9 AM - 5 PM EST, Monday-Friday. Different subscription tiers may include extended hours or priority support options. Contact us to learn more about our support plans and what's included with your subscription.

We implement industry-leading security measures including encryption at rest and in transit, regular security audits, multi-factor authentication, role-based access controls, and continuous monitoring. While we are currently working towards SOC2 certification, we follow all SOC2 controls, test them regularly, and implement them in our operations. We adhere to best practices for data protection and privacy.

Response times vary by severity level. Critical issues receive immediate attention (within 1 hour), high-priority issues within 4 hours, and normal requests within 24 hours during business days. All clients have access to our ticketing system for tracking and updates.