Information We Collect
- Contact information (name, email, phone)
- Billing and payment information
- Project requirements and communications
- Website usage data and analytics
How We Use Information
- Provide and improve our services
- Process payments and manage accounts
- Communicate about projects and services
- Analyze website performance and usage
Information Sharing
We don't sell or rent personal information. We may share data with:
- Service providers and subcontractors
- Payment processors for billing
- Legal authorities when required by law
Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information.
Your Rights
- Access your personal information
- Request corrections or updates
- Request data deletion
- Opt out of marketing communications
Data Collection Methods
We collect information through various methods:
- Direct Interactions: Information you provide when creating an account, requesting services, or contacting support
- Automated Technologies: Cookies, log files, and similar technologies that collect usage data
- Third-Party Sources: Payment processors, analytics providers, and publicly available sources
- Service Usage: Data generated from your use of our platforms and applications
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Data Processing Agreements with all third-party processors
- Compliance with GDPR for EU data subjects
- Adherence to applicable data protection laws in all jurisdictions
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy. You can manage cookie preferences through:
- Browser settings and privacy controls
- Our cookie consent management platform
- Third-party opt-out tools for advertising cookies
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@taskew.com, and we will promptly delete such information.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to Know: Request disclosure of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal data)
- Right to Non-Discrimination: Equal service and pricing regardless of privacy choices
To exercise these rights, contact us at support@taskew.com or call our toll-free number.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law:
- Active accounts: Duration of service plus 1 year
- Financial records: 7 years for tax and accounting purposes
- Marketing data: Until opt-out or 2 years of inactivity
- Support tickets: 3 years from closure date
Data Breach Notification
In the event of a data breach that may compromise your personal information, we will:
- Notify affected users within 72 hours of discovery
- Provide details about the nature of the breach
- Explain steps taken to mitigate the breach
- Offer guidance on protective measures you can take
- Comply with all applicable data breach notification laws
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes:
- We will update the "Last updated" date at the top of this policy
- Significant changes will be communicated via email to registered users
- Continued use of our services after changes constitutes acceptance
- Previous versions will be archived and available upon request